We have a simple return policy which entitles all our customers to return the product at the time of delivery or within a period of 24 hours therefrom, if due to some reason they are not satisfied with the quality or freshness of the product or services from The Company. For product quality related matters, we will take the returned product back and issue another set of the same product if available. If the customer is not willing to accept the product again, the same amount will be pay back which can be used for your future purchases at Onlinekochi.com. Company reserves the right to decide upon the return policy and can withdraw/modify the policy at any given time without any prior notice. Any misuse of the Return Policy will not be entertained and suitable action will be taken thereupon